Returns & Refund Policy

Returns & Refunds Policy

At VENTUTTO.COM, we want you to love what you ordered. If you're not completely satisfied, you can return or exchange your item within 30 days of receipt—hassle-free—by following the guidelines below.

✅ How to Return or Exchange an Item

• Contact us at info@ventutto.com within 30 days of receiving your order.

• All returns must include a Return Merchandise Authorization (RMA). Returns without an RMA will not be accepted.

• Return the item in its original packaging, unworn, unused, and in perfect condition.

📦 Return Conditions

• Items must be returned in original packaging with all tags, labels, and designer accessories (e.g., dust bags, authenticity cards).

• Footwear must be returned unworn in the original shoe box, without damage.

• Swimwear and underwear must be tried on over undergarments. The hygiene strip must be intact for returns to be accepted.

• Items that are soiled, damaged, worn, or missing original labels may be refused and returned to the sender.

• Final Sale, Clearance, Underwear, and Swimwear are non-returnable.

🔁 Refunds & Exchanges

• Returns will be credited to the original payment method.

• Shipping charges are non-refundable.

• Please allow 3 to 7 business days for return processing once your package arrives at our warehouse.

• Refunds typically appear in your account within 3 to 10 business days, depending on your bank’s policies.

• All return conditions also apply to exchanges.

❗ Important Notice

VENTUTTO.COM reserves the right to refuse returns from customers who misuse or abuse our return policy.

Returns & Refunds FAQ

How long do I have to return my order?
You have 30 days from the day your order is delivered to request a return or exchange.

Will I be charged a restocking fee?
No. We never charge restocking fees. You will receive a full refund, minus shipping costs.

How long does it take to process a return?
Returns are processed within 3 to 7 business days after they arrive at our warehouse.

When will I see my refund?
Refunds are issued once your return is approved and may take 3 to 10 days to reflect in your account, depending on your bank.