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Returns & Refund Policy

Returns & Refunds Policy

At VENTUTTO.COM, we want you to love what you ordered. If you're not completely satisfied, you can return or exchange your item within 30 days of receipt—hassle-free—by following the guidelines below.

How to Return or Exchange an Item

  • Contact us at info@ventutto.com within 30 days of receiving your order.

  • All returns must include a Return Merchandise Authorization (RMA). Returns without an RMA will not be accepted.

  • Return the item in its original packaging, unworn, unused, and in perfect condition.

📦 Return Conditions

  • Items must be returned in original packaging with all tags, labels, and designer accessories (e.g., dust bags, authenticity cards).

  • Footwear must be returned unworn in the original shoe box, without damage.

  • Swimwear and underwear must be tried on over undergarments. The hygiene strip must be intact for returns to be accepted.

  • Items that are soiled, damaged, worn, or missing original labels may be refused and returned to the sender.

  • Final Sale, Clearance, Underwear, and Swimwear are non-returnable.

🔁 Refunds & Exchanges

  • Returns will be credited to the original payment method.

  • Shipping charges are non-refundable.

  • Please allow 3 to 7 business days for return processing once your package arrives at our warehouse.

  • Refunds typically appear in your account within 3 to 10 business days, depending on your bank’s policies.

  • All return conditions also apply to exchanges.

❗ Important Notice

VENTUTTO.COM reserves the right to refuse returns from customers who misuse or abuse our return policy.


Returns & Refunds FAQ

How long do I have to return my order?
You have 30 days from the day your order is delivered to request a return or exchange.

Will I be charged a restocking fee?
No. We never charge restocking fees. You will receive a full refund, minus shipping costs.

How long does it take to process a return?
Returns are processed within 3 to 7 business days after they arrive at our warehouse.

When will I see my refund?
Refunds are issued once your return is approved and may take 3 to 10 days to reflect in your account, depending on your bank.

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